Terms and Conditions


Online Shop

General

Please read all terms and conditions carefully before placing your order. Nothing in these terms and conditions will be deemed to affect your statutory rights. By using this site you are agreeing to these terms and conditions.


Orders

Orders made via this website are to be paid for, in full, at the time of placing the order. No credit will be offered. Payments for online orders can be paid for by credit/debit card or by Paypal transfer, and will be processed via PayPal. Orders will only be dispatched once payment has been received by The Enchanted Way.

All prices are shown in pound sterling/GBP (£).

Every effort is made to ensure that descriptions and photographs accurately depict the actual products. However, The Enchanted Way does not guarantee that items are identical to the photographs provided, especially in regards to crystals and stones, which may vary in size, colour, and quality.

We reserve the right to alter our prices and availability without notice.


Copyright ©

All photographs and images, including the shop logo, belong to Beth Murray at The Enchanted Way, and are under full copyright. They must not be duplicated or used in any way without written permission of Beth Murray.


Disclaimer

Many of the products sold by The Enchanted Way have supposed healing/magical properties, qualities and values, however The Enchanted Way does not guarantee the healing/magical effects of products and will not be held responsible for any effects (or lack of) pertaining to magical or healing in connection to the use of items. Any claims or suggestions about the healing/magical properties of items relate specifically to the personal beliefs of staff/management and are not meant as a guarantee of the specified suggested results. No items are intended to replace medical assistance.


Delivery

Currently, The Enchanted Way delivers to the UK only. All deliveries are sent on a signed-for service and will require someone to be present at the delivery address to receive and sign for the goods. Orders under £30.00 are subject to a standard P&P cost of £5.25. All orders over £30.00 have free P&P.


Delivery Times

The Enchanted Way aims to dispatch orders within 3-5 working days, however please allow 21 days for delivery. Delivery times may change during busy periods, for example Yule/Christmas season.


Returns and Exchanges

If you wish to return an item, please contact us within 14 days of receipt, detailing the reasons for the return, to be issued with a returns code. Goods returned without a returns code will not be accepted. The original cost of postage along with the cost of the return postage is the responsibility of the customer and will not be refunded.

In the event of goods being delivered damaged, photographic evidence may be required detailing the amount/extent of the damage prior to the goods being returned.


Gift Cards

1. Gift Cards can be used as full or part payment at The Enchanted Way shop. Gift Cards CANNOT be redeemed on the website ( theenchantedway.co.uk ). No change or refunds will be given where the sales transaction is for an amount less than the Gift Card amount. 2.The card is for personal use only and may not be used for commercial purposes (including but not limited to resale) without written consent from The Enchanted Way. 3. The Enchanted Way cannot be held liable for lost, stolen or damaged cards.

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